Privacy & Data Protection
Privacy Policy
How we protect your information, respect your choices, and handle personal data across our digital services.
1. Introduction
Jean Tamesa Digital Co (“we”, “us”, or “our”) respects your privacy. This policy explains how we handle personal information when you visit jeantamesadigitalco.com, enquire about or buy services, sign up for email communications, book consultations, or use our client portal. Privacy laws differ across countries; applicable mandatory rights prevail.
2. Who We Are
Jean Tamesa Digital Co is based in the Philippines. Contact our privacy team at clientsupport@jeantamesadigitalco.com. For our own operations, we generally determine the purposes and means of processing; for customer projects we may process personal information on a client’s instructions.
3. Information We Collect
Depending on your interaction with us, we may collect your name, email, telephone number, organisation, project brief, correspondence, appointment details, account login information, invoices and transaction records, preferences and documents you submit. We may collect technical data such as device and browser details, IP address, referral source, website activity and cookie identifiers.
4. Sources of Information
We receive information directly from you, automatically when you use the website, and from service providers or clients where permitted by law. You should avoid submitting sensitive information unless it is necessary and you have a lawful reason to provide it.
5. How We Use Information
We use information to respond to enquiries; prepare proposals; enter into and fulfil agreements; provide websites, marketing, consulting and related services; operate secure accounts and portals; process billing; deliver customer support; maintain security; comply with obligations; and measure and improve our website and services. We send promotional communications only where lawful.
6. Lawful Bases
Where required by GDPR or UK GDPR, processing relies on one or more applicable legal bases: consent, contractual necessity, legal obligation or legitimate interests weighed against your rights. Specific processing may involve different bases. You may withdraw consent without affecting earlier lawful processing.
7. Email Communications
Marketing subscription is optional. We use subscription preferences and consent records to manage campaigns through email and CRM tools, which may include Groundhogg. Every marketing email will provide a clear way to unsubscribe. Transactional, contractual and security messages may still be sent where necessary. We do not use pre ticked consent boxes when opt in consent is required.
8. Cookies, Analytics and Advertising
The site may use essential cookies for security and functionality and optional analytics or advertising technologies, such as Google or Meta services, where actually enabled. In jurisdictions requiring prior consent, non essential cookies and similar technologies should not activate until appropriate consent is provided. You may manage your choice through available cookie preferences or browser controls. Some advertising disclosures may qualify as “sale” or “sharing” under certain privacy laws even if no money is exchanged.
9. How We Share Information
We disclose personal information only as needed to service providers (including hosting, web development, CRM, email, payment, analytics, cloud storage and communications providers), authorised project partners, professional advisers, or authorities where required by law. Providers may be independent controllers or processors depending on their role. We do not state that we never share information, because ordinary service delivery requires appropriate disclosures.
10. International Transfers
Your information may be accessed or stored outside your country, including in countries where our clients and service providers operate. Where applicable law requires it, we use appropriate contractual or other recognised transfer safeguards.
11. Retention
We keep information only for as long as necessary for its original purpose and any lawful business, regulatory, tax, security, dispute or contractual needs. Marketing records remain until you unsubscribe or the records are no longer needed; limited suppression records may remain so that we honour opt out requests. Retention periods depend on the type of record and applicable law.
12. Your Rights
Depending on your location and the law that applies, you may request access, correction, erasure, restriction, portability, objection to direct marketing, withdrawal of consent, or opt out of covered targeted advertising disclosures. You may also have a right to complain to your national or regional privacy regulator. Email clientsupport@jeantamesadigitalco.com to make a request; we may verify your identity before acting.
13. California Residents
If applicable California law covers our processing, residents may have rights to know, access, correct or delete covered personal information and opt out of qualifying sale or sharing. We do not sell information in return for money, but certain advertising technology disclosures may still create opt out rights. Applicable privacy preference signals must be honoured where legally required.
14. Security
We use reasonable technical and organisational measures designed to protect information, including appropriate access restrictions and secure communication. No service can guarantee absolute security. We assess and notify data breaches when legally required.
15. Children
Our business services are not directed at children under 16. We do not knowingly solicit information from children for marketing. Contact us if you believe a child provided personal information inappropriately.
16. Links to Other Websites
Third party websites and services linked from our site have their own policies. We are not responsible for their independent practices.
17. Policy Changes
We may revise this policy when services, providers, technology or laws change. The effective date above will be updated when the revised policy is published.
18. Contact
Jean Tamesa Digital Co, Philippines. Email: clientsupport@jeantamesadigitalco.com. Website: https://jeantamesadigitalco.com/